Clarity
unified inbox
All conversations in one place, with no context loss.
Live
Centralize customer conversations without operational friction.
Modern widget, unified inbox, useful automations. Gain clarity, response speed and stronger sales consistency.
Embeddable widget Unified inbox Real-time notifications
Conversation cockpit
1
single workspace — support, chat, follow-up
1 inbox
all channels unified
Smoother qualification
Automatic triage and routing for inbound requests.
No context loss
Conversation history and team collaboration in one place.
Actionable automations
FAQ, notifications, webhooks and integrations.
Secure data Real-time notifications Webhooks and integrations Embeddable widget
Results
What SetChat unlocks for your business
Clearer support, better qualification and more consistent execution.
Cadence
faster responses
Smarter assignment and tighter response delays.
Focus
structured qualification
FAQ, smart triage and routing of high-priority requests.
Method
How SetChat improves customer relationships
Three clear steps from conversation to action.
1
Capture requests
Embeddable widget and contextual forms to capture useful signals.
2
Qualify and route
Request triage, automatic priority and rule-based assignment.
3
Follow up and convert
Unified history, reminders and notifications to avoid lead drop-off.
Ecosystem
SetChat fits into the SetGlobal ecosystem
From acquisition to operations, your flows stay connected.
Acquisition
SetToGrow
B2B lead generation and qualification.
Conversion
SetChat
Customer conversations and request handling.
Monetization
SetAcademy
Training offers and additional revenue activation.
Operations
SetPOS
Real-time payment and field operations.
Ideal for
They use SetChat to structure customer operations
Local business
Centralize customer requests and improve response rates during opening hours.
B2B support team
Reduce back-and-forth, prioritize critical tickets and track SLAs.
Sales team
Qualify conversations earlier to accelerate lead conversion.
FAQ
Common questions
Does SetChat work with our current website?
Yes, the widget integrates via script and can be adapted to your visual identity.
Can we route requests to different teams?
Yes, using routing rules, tags, priority logic and targeted notifications.
Is data secure?
Yes. SSL encryption, GDPR compliance and strong security practices are applied.
Move to SetChat Live
Deploy a clearer, faster and better-managed customer relationship flow.
Fast rollout Guided onboarding Support included